Frequently asked questions

What is a class action?

In a class action, one or more people called Representative Plaintiffs sue on behalf of all other people with similar claims. Together, the people included in the class action are called a Class or Class Members. One court resolves the issues for all Class Members, except for those who exclude themselves from the Class.

What if I have a question not covered above?

If you have a question not covered above, you can email us at, message us on twitter or facebook (links above), or call us at (604) 639-3680.

Important Dates

March 11, 2016

Claim Filed

April 2, 2019

Action Certified

August 2, 2019

Opt-Out Deadline

October 1, 2020

Settlement Approval Hearing

November 2, 2021

Objection Deadline

November 12, 2021

Settlement Administration Plan Approval Hearing